|Prompt support. Is what our customers come to expect when partnering with us because it’s in our culture. This carries over into every customers systems and contracts with us. We have guaranteed SLA’s for working on your issue and resolving it. Our technicians are always by the phone.|
|We know your systems. We are local engineers at a 24×7 helpdesk, with an advanced ticketing system for support and a document database to keep track of all your important information. With technicians stationed from the wine country to silicon valley, we’re just a call away.|
|The right fit, whether you need daily support or periodic assistance augmenting your in-house staff or completing important projects. We are just the right size for small to medium sized businesses, no matter what hardware or applications you use.|
|Contact us to learn how we can help solve those nagging IT problems, consolidate your servers for virtualization or prepare your business for the future. Make your next step with us.|
We have support options for companies of all sizes and different needs. Convenient payment options are available. Pay online, by invoice or even by credit card.
Support & Helpdesk options from
Pay as you go
With a signed agreement you are ready to go.
Any type of work performed on a Time & Materials Basis.
Block of Hours
Predictable costs for the planned budget.
Bundled hours you can use any way you want.
Estimates, planning, and implementations.
Fixed price or Time & Materials Basis work by our project team. Full implementation and designs, or simply augment your staff.