Benefits

Our Goal: Service that improves our Customers Lives

 

By definition, a service business should make the customer’s life
easier. The key to achieving this, as far as we’re concerned, is to realize
that there no “one-size-fits-all” model for service. Since every customer is
unique, so must our solutions be to successfully meet that customer’s needs.

 

24/7 Support

 

“With 99% of our work being conducted “in the cloud” both my company and
my clients depend on our servers to be up and running 24/7. When your network
is mission-critical you have to have real pros in your corner who are both
willing and able to make things happen. A1 has been my firm’s first choice for
networking support for many years and I recommend them to other companies with
no reservations.”

— Brian Petro, CEO
www.bpwebdesign.com

 

Knowledgable

 

“When I call on A1 Networks, I get friendly and knowledgeable reception
and the project completed on time. Most important, they have a staff of
IT professionals that really knows their stuff. A1 has us covered.”

— Alex Anderson, IT Director
Green Ray LED Lighting

 

Effective

 

“A1 Networks personal approach to network administration leaves me
feeling confident that any issues that arise will be dealt with and resolved in
real time.”

— Marla Peirce – Director of Internet Services
New Media Consortium

 

Thorough

 

“We relied on a single IT guy for years, and when he went AWOL we didn’t
know what to do. A1 figured out how all our systems and custom applications
were setup and gave us back control. I rest easy knowing A1 maintains and
protects our systems.”

— Vibea Jessen, President
Secure Loan Processing

 

Prompt

 

“Our phone system started hanging up on our customers shortly after our
IT guy moved away. I didn’t know where to turn and after a few days I was about
to buy a brand new phone system, but first I decided to search on Google and
LinkedIn. I found A1 and they came right over and resolved the problem. It
feels great to have a partner we can rely on for all our telecommunication
needs.”

— President
Food Service Industry

 

Partner

 

“A1 Networks has been a tremendous partner in maintaining server uptime,
and keeping ahead of the curve on proper maintenance and expansion of our Colo.
I would wholeheartedly recommend A1 Networks to anyone who needs professional
and timely support for web and email servers.”

— Eric Van Cleave, Partner
Zenergy Works

 

Custom-Tailored

 

“We needed a call center solution that would work with our in house
customer relationship management and our new customer survey software. A1 built
the call center and customized all of our systems to work together.”

— Call Center Manager
Ft. Lauderdale, Florida

 

Cost-Effective

 

“Lead sources constantly provided our call center with the same customer
data over and over. We needed to find a way to cut costs and improve customer
contact. A1 cleaned up the data, reduced our costs and streamlined our customer
contact!”

— Call Center Manager
Las Vegas, NV